Meet AI’s Multitool: Vector Embeddings
Embeddings are one of the most versatile techniques in machine learning, and a critical tool every ML engineer should have in their toolbelt. It’s a shame, then, that so few…
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Artificial Intelligence
373 posts
Contact Center AI Reimagines The Customer Experience Through Full End-To-End Platform Expansion
Providing best-in-class customer service is crucial for the success of your business. Contact centers are a critical touch point, as they have to balance between representing your brand and prioritizing…
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How AI-Curated Suggestions Serve A Better Client Experience At Richemont
Whether they meet customers online, offline, or in some combination, retailers share a big problem: How can they offer the right choices, when and how the customer wants, without overwhelming…
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Using Vertex AI For Rapid Model Prototyping And Deployment
Bringing AI models to a production environment is one of the biggest challenges of AI practitioners. Much of the discussions in the AI/ML space revolve around model development. As shown…
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Event Monitoring With Explanations On The Google Cloud
Use Cases We are describing a new production machine learning solution to monitor events in IT and industrial operations and explain their symptoms. This solution is used for a variety…
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How Your Company Catches The AI Wave(s)
Business leaders see much in Artificial Intelligence, including new ways to save money, serve customers, and figure out what to build. What’s often tougher is deciding how to engage. That’s…
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Developing High-Quality ML Solutions
When a deployed ML model produces poor predictions, it can be due to a wide range of problems. It can be the result of bugs that are typical in any…
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Google And Automation Anywhere Reimagine Customer Experience By Giving Virtual Agents A Boost
With the advent of the pandemic, contact center traffic has increased by as much as 300%, taxing center capabilities. To help handle the surge, and keep up with heightened customer…
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Introducing Timeseries Insights API: Real-Time Forecasting And Anomaly Detection Over Trillions Of Events
Businesses are awash in event-driven data, from customers visiting stores or submitting online queries to making purchases or triggering sensors. Leveraging this data for real-time forecasting and anomaly detection is…
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Build, Deploy, And Scale ML Models Faster With Vertex AI’s New Training Features
Vertex AI includes over a dozen powerful MLOps tools in one unified interface, so you can build, deploy, and scale ML models faster. We’re constantly updating these tools, and we…
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