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Twilio And Teleperformance Announce Global Partnership To Enable Next Generation Of Cloud Contact Centre Solutions
Twilio (NYSE: TWLO) (LTSE: TWLO), the leading cloud communications platform, and Teleperformance, a global leader of digitally integrated business services, have today announced that they are partnering to bring the next generation of cloud contact centre solutions to companies around the world. The pandemic has changed the way consumers interact with brands and the aim of …
Find Products Faster With The New All Products Page
Welcome to a new way of exploring Google Cloud products. Finding your favorite products and discovering new ones requires a user interface that’s easy-to-use, clear, informative, and delightful. Google Cloud users have primarily used our side menu to navigate, but with almost one hundred products and growing, it’s safe to say our product list has …
Developing And Securing A Platform For Healthcare Innovation With Google Cloud
In an industry as highly regulated as healthcare, building a single secure and compliant application that tracks patient care and appointments at a clinic requires a great deal of planning from development and security teams. So, imagine what it would be like to build a solution that includes almost everything related to a patient’s healthcare, …
How To Publish Applications To Our Users Globally With Cloud DNS Routing Policies?
When building applications that are critical to your business, one key consideration is always high availability. In Google Cloud, we recommend building your strategic applications on a multi-regional architecture. In this article, we will see how Cloud DNS routing policies can help simplify your multi-regional design. As an example, let’s take a web application that …
Encrypt Data Fusion Data And Metadata Using Customer Managed Encryption Keys (CMEK)
We are pleased to announce the general availability of Customer Managed Encryption Keys (CMEK) integration for Cloud Data Fusion. CMEK enables encryption of both user data and metadata at rest with a key that you can control through Cloud Key Management Service (KMS). This capability will help meet the security, privacy and compliance requirements of …
Data Fusion SAP Connectors
Businesses today have a growing demand for data analysis and insight-based action. More often than not, the valuable data driving these actions is in mission critical operational systems. Among all the applications that are in the market today, SAP is the leading provider of ERP software and Google Cloud is introducing integration with SAP to …
Data Fusion SAP Accelerator For Procure 2 Pay
Earlier this year, we announced SAP Integration with Cloud Data Fusion, Google Cloud’s native data integration platform to seamlessly move data out of SAP Business Suite, SAP ERP, and S4/HANA. This was followed by the release of our accelerator for SAP Order to Cash which simplifies integrating SAP Order to Cash data into BigQuery and …
The Take: Global Tech Antitrust Picks Up Where Anti-Globalization Left Off
What’s News This week, a U.S. Senate committee moved forward a bipartisan billed aimed at curbing the power of big tech by forbidding the large tech platforms from promoting their own products and services over those of smaller competitors. The day before, Federal Trade Commission Chair Lina Khan said in an interview that her department …
Webhook, Pub/Sub, And Slack Alerting Notification Channels Launched
When an alert fires from your applications, your team needs to know as soon as possible to mitigate any user-facing issues. Customers with complex operating environments rely on incident management or related services to organize and coordinate their responses to issues. They need the flexibility to route alert notifications to platforms or services in the …
Creating Custom Notifications With Cloud Monitoring And Cloud Run
The uniqueness of each organization in the enterprise IT space creates interesting challenges in how they need to handle alerts. With many commercial tools in the IT Service Management (ITSM) market, and lots of custom internal tools, we equip teams with tools that are both flexible and powerful. This post is for Google Cloud customers …
Keep Tabs On Your Tables: Cloud SQL For MySQL Launches Database Auditing
If you manage sensitive data in your MySQL database, you might be obligated to record and monitor user database activity, especially if you work in a regulated industry. Although you could set up MySQL’s slow query log or general log to create an audit trail of user activity, these logs significantly impact database performance and …
Retailers Now Need To “Always Be Pivoting.” Here’s Three Moves Keeping Them Going
For years, retailers have been told that they must embrace a litany of new technologies, trends, and imperatives like online shopping, mobile apps, omnichannel, and digital transformation. In search of growth and stability, retailers adopted many of these, only to realize that for every box they ticked, there was another one waiting. And then the …
The Take: New Technology Could All But Prevent Counterfeit Drugs From Reaching Consumers
What’s News Counterfeit versions of biopharmaceutical company Gilead Sciences’ HIV medicines ended up on pharmacy shelves and in patients’ hands, according to court documents recently released. Gilead pointed to a network of small drug suppliers and distributors that tampered with packaging and falsified the medications’ pedigree — the documentation that comes with drugs and is …
How To Monitor Endpoints In Kubernetes Using Blackbox Exporter
Monitoring endpoints is an important aspect of system observability for diagnosing performance and availability issues. In this article, we will cover in detail how to achieve endpoint monitoring in Kubernetes using Blackbox Exporter and Prometheus. What is a Prometheus Exporter? Prometheus exporter is a translator that can fetch statistics from a non-prometheus system and can …
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