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Automation


Easy Telemetry Instrumentation on GKE with the OpenTelemetry Operator In recent years, the application monitoring landscape has exploded with instrumentation libraries, SDKs, and backends for storage and visualization. But a major friction point is still the investment required to instrument applications with these libraries, and libraries are often tied to a small set of telemetry …

Organizations on a journey to containerize applications and run them on Kubernetes often reach a point where running a single cluster doesn’t meet their needs. One example, you want to bring your app closer to the users in a new regional market. Add a cluster to the new region and get the added benefit of …

De-identification of Cloud Storage just got easier Many organizations require effective processes and techniques for removing or obfuscating certain sensitive information in the data they store. An important tool to achieve this goal is de-identification. Defined by NIST as a technique that “removes identifying information from a dataset so that individual data cannot be linked …

Editor’s note: This blog was originally published by Siemplify on Feb. 19, 2021. The number of unfilled cybersecurity jobs stretches into the millions, and a critical part of the problem is the length of time it takes to backfill a position. Industry group ISACA has found that the average cybersecurity position lies vacant for up …

  Grocery shopping has changed for good and Ocado Group has played a major role in this transformation. We started as an online supermarket, applying technology and automation to revolutionise the online grocery space. Today, after two decades of innovation, we are a global technology company providing state-of-the-art software, robotics, and AI solutions for online grocery. We …

How many times have you filled out forms requesting personal information? It’s probably too many times to count. When online and signed in, you can save a lot of time thanks to your browser’s autofill feature. In other cases, you often have to provide the same data manually, again and again. The first Document AI …

In 2007, in order to meet ever increasing traffic demands of YouTube, Google started building what is now the Google Global Cache program. Over the past 15 years, we have added thousands of edge caching locations around the world, with widely varying hosting conditions—some in customer data centers, some in remote locations with limited connectivity. …

Turning your house into a smart home can save you money and time. Want to learn about even more smart home benefits? Smart homes have been trending lately as technology has advanced. If you’re unfamiliar with the concept of a smart home, just think of the Jetsons. While technology isn’t quite that advanced yet, the …

Build a culture of DevOps throughout the entire organization by involving other departments and breaking down silos. DevOps transformation extends beyond development and operations teams. It’s also relevant to other parts of the organization. These new collaborators can offer new insights to the development team seeking to maintain alignment with customer needs. This article describes …

With the advent of the pandemic, contact center traffic has increased by as much as 300%, taxing center capabilities. To help handle the surge, and keep up with heightened customer demands, many customer experience providers have deployed automation in the form of virtual agents that serve as the first—and, sometimes the last—line of customer support. …