Posts in tag

Public Sector


The pandemic inspired a new way for the government to deliver critical services, standing up digital applications, services and processes at rapid scale (sometimes overnight) to support the mission.  This moment in time has fundamentally changed how governments approach modernization, proving that digital transformation can happen rapidly. To sustain an agile, lasting approach to digital …

We’ve learned many things in the last two years – including the need for greater agility when it comes to delivering critical information and government services to citizens, especially during times of crisis. Government organizations understand this need more acutely than ever and are committed to elevating customer experience (CX) for the members of the …

Did you know that by 2025, enterprise IT spending on public cloud computing will overtake traditional IT spending? In fact, 51% of IT spend in application software, infrastructure software, business process services, and system infrastructure will transition to the public cloud, compared to 41% in 20221.. As enterprises continue to rapidly shift to the cloud, …

Government leaders are reimagining the way they serve communities in the new digital era. They’ve traded manual, paper-based processes and in-person services for digitized, flexible solutions that offer better constituent experiences and improve operations. Google Cloud is working with SpringML to help public sector agencies address four pandemic-driven challenges with digital solutions. Keeping the World …

Digital skills training is critical to the future of work and economic mobility in America—82% of jobs that require less than a bachelor’s degree while paying a living wage are described as “digitally intensive,” (Burning Glass) but almost one-third of U.S. workers lack digital skills (National Skills Coalition). This growing divide between demand for digital …

The opioid epidemic has plagued the United States for over 20 years. More recently, the COVID pandemic, with its associated stress and disruption, has contributed to new records for both the largest increase in opioid use—and the highest number of overdose deaths—to date. But the pandemic has also spurred new focus on more comprehensive behavioral …

With the rise in digital services, government programs that distribute money to constituents are facing serious identity fraud challenges. In 2020, the massive increase in available benefits attracted significant fraudulent activity–leading to billions of misdirected funds, such as $6 billion in alleged losses to federal healthcare programs1. Fraudsters use stolen identities to file false tax …

Automated website attacks have become a staple of cybercrime, with bots serving as one of the easiest ways a bad actor can threaten websites. Bots can be used to steal sensitive information and money, or they can shut a website down entirely. Bots are being used to threaten all types of online activity each day …

With a data strategy and data warehouse in place, EdTechs are building a data culture that helps everyone – from educators and administrators, to employees in marketing and accounting – make more informed decisions with their data. So how do you build a data culture in your organization? It starts by asking these questions: Are …

Education data can inform strategy, enhance both teaching and learning, and help us better understand customer needs. But that data is only as useful as an organization’s ability to access, analyze, and act upon it. Education Technology (EdTech) companies with a strong data warehouse management policy can help to make the most of educational data …